15 days moneyback (100% invoice value) or exchange with our other jewellery collection (all the jewelleries should be returned with original certificates & jewellery boxes, in case of loss of certificate rs 500-3000 will be charged to by the customer).
*Life time exchange
You can exchange your jewellery purchased from us any time with the estimation of 80% value of the jewellery prevailing rate at the time of exchange.
Free shipping in india . (incase of jewellery exchange then the shipping cost will be born by the customer).
For international customers shipping charges will be born by the customer.
- Customized(including personalized engraving on the jewellery) jewellery is not eligible for a 15 days return policy, only life time exchange eligibility.
- Once your returned jewellery is received, our quality management team will review the jewellery, any jewellery which shows sign of wear or alterations done to the jewellery, or any damage caused to the jewellery , in such case the jewellery will not be accepted under 15 days money back or exchange.
- All the returned jewellery must be accomplished with original certificate , jewellery box. In absence of these the customer will have bear the cost of certificate and box (which may vary in range of Rs500 - Rs3000)
- Refund will be processed after 10 days of receipt of the jewellery ,through online bank transfer. If the mode of transaction used by the customer is through debit/credit card then the money will be refunded through the reversal of previous transaction.
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